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E-commerce

INDUSTRY

E-commerce

Security and AI for High-Volume Commerce

E-commerce platforms process millions of transactions daily and are prime targets for fraud, data breaches, and DDoS attacks. We provide comprehensive security testing, fraud prevention AI, and scalable cloud infrastructure.…

PCI-DSS v4.0 DPDP Act (India) GDPR RBI Payment Aggregator Guidelines ISO 27001 OWASP Top 10
2.3M
Fraud Attempts Blocked
99.95%
Peak Day Uptime
40%
Checkout Abandonment Reduction
<0.1%
False-Positive Rate
Industry Pain Points

Challenges We Solve in E-commerce

Fraud at Checkout Scale

D2C platforms lose 1.5–3% of GMV to payment fraud. Peak sale events attract coordinated bot attacks and carding attacks that overwhelm manual review queues.

Infrastructure Scaling for Peak Sales

Flash sales create 8–15× normal traffic spikes within seconds. Under-provisioning causes outages; over-provisioning wastes 40–60% of cloud budget on idle capacity.

Customer Data & PCI-DSS Compliance

Processing payment card data creates PCI-DSS scope that touches 60–80% of the tech stack. Annual QSA assessments are costly and disruptive.

What We Deliver

Use Cases We've Deployed in E-commerce

Specific capabilities we've built and run for E-commerce organisations — not PowerPoint features.

Payment Fraud Prevention

Real-time ML scoring of every checkout transaction detecting account takeover, card testing, and CNP fraud with <0.1% false-positive rate.

Bot Traffic Detection & Mitigation

Behavioural fingerprinting distinguishing human shoppers from scrapers, credential-stuffing bots, and flash-sale scalpers.

Peak Sale Infrastructure Scaling

Predictive auto-scaling and chaos engineering ensuring 99.95% uptime during Big Billion Day and festive flash sales.

Supply Chain Visibility

AI inventory reconciliation, supplier risk scoring, and last-mile delivery anomaly detection reducing stockouts and fulfilment delays.

DPDP Act Customer Data Governance

Consent management, data minimisation, and breach notification workflows aligned to India's DPDP Act and GDPR requirements.

PCI-DSS v4.0 Continuous Compliance

Automated network segmentation validation, log retention, and quarterly ASV scan orchestration keeping you continuously PCI-DSS compliant.

Client Success Story

Real Results from a Real Engagement

D2C Fashion & Electronics Platform (₹3,200Cr GMV, 18M registered users)

THE CHALLENGE

₹6Cr in fraud losses during a single Diwali sale. Bot traffic consuming 35% of compute resources during peak hours. Manual payment review causing 12% checkout abandonment, eroding conversion.

OUR SOLUTION

Deployed AI WAF with ML fraud scoring integrated directly into the payment gateway API, a bot mitigation layer at the CDN edge, and predictive auto-scaling policies using 3 years of historical traffic patterns.

RESULTS ACHIEVED
  • 2.3M fraud attempts blocked during a single peak sale event — zero analyst intervention
  • Checkout abandonment reduced by 40% — payment friction eliminated for legitimate users
  • 99.95% uptime maintained at 8× normal traffic with 28% lower infrastructure cost vs. prior year
2.3M fraud attempts blocked in single peak sale

Our Services for E-commerce

PCI-DSS WAPT & compliance
AI-powered fraud detection
API security testing
Payment gateway security review
Cloud scalability engineering
Performance & load testing

Typical Clients

Retail Marketplaces D2C Brands Digital Payment Providers Logistics Tech
2.3M

fraud attempts blocked in single peak sale

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FAQ

E-commerce — Common Questions

Yes. We integrate via webhook scoring — the fraud model scores each transaction payload before the authorisation request is sent to the gateway. No changes required on the gateway side.

Our e-commerce rapid deployment track delivers fraud scoring in 3 weeks and bot mitigation in 5 weeks. We recommend at least 6 weeks before a major sale event for full tuning.

By isolating cardholder data environment (CDE) components via micro-segmentation and tokenising card data at input, we typically reduce PCI-DSS scope by 60–70% — meaning fewer systems to audit, lower QSA fees, and faster certification.